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Microsoft Customer Story-Iconic British retailer Marks & Spencer uses Teams as a one-stop shop for employee productivity and customer care
![Marks and Spencer's customer service 'made high street history' before changes backfired | Express.co.uk Marks and Spencer's customer service 'made high street history' before changes backfired | Express.co.uk](https://cdn.images.express.co.uk/img/dynamic/130/590x/Marks-and-Spencer-was-very-successful-in-the-Nineties-1395460.jpg?r=1612940256414)
Marks and Spencer's customer service 'made high street history' before changes backfired | Express.co.uk
![M&S on Twitter: "We've been voted 'Supermarket of the year 2022' by @WhichUK Magazine! We scored five stars for store appearance, customer service and the quality of our own brand and fresh M&S on Twitter: "We've been voted 'Supermarket of the year 2022' by @WhichUK Magazine! We scored five stars for store appearance, customer service and the quality of our own brand and fresh](https://pbs.twimg.com/media/FMdtMUhWUAc8vGV.jpg:large)